1. e.mail us at orders@oliverandcoperfumes.com  including your order number, reason for the return, and pictures of the product. Please also include your name, e-mail address and phone number so that we can contact you, if necessary.

2. you will then receive a prepaid return label which you can use at a local dhl depot or through a scheduled dhl pick-up of your package. if you would like to return your product in another way OLIVER & CO. do not offer compensation for the return fee.

3. Important: pack your return item in its original packaging or in a well-padded envelope or box to prevent damage in transit.

4. You will receive an email confirmation once your return is processed.